As soon as your payment has been confirmed your account will be automatically set up, and login details will be emailed to you. Other packages and special requests will be setup within 24 Hours and most often within just a couple hours.
Yes. We can transfer your websites/files but a maximum number of 25 accounts from your previous host for FREE and the control panel of your previous host must be cPanel. If you have more than 25 accounts to transfer, we will charge extra fee in those cases. We can migrate from other control panels, but there will be some data loss.
You will be billed on the basis of your chosen billing cycle. Currently we are accepting payments Monthly, Quarterly, Semi-Annually, Annually and Biennially. For example, if you chose to pay Monthly and you place order on the 13th of a month, you will be billed for 1 month from that date. Your next invoice will be due on 13th of the next month meaning we do not prorate.
At first, you have to order your desired hosting plan in our order system. While ordering you will be asked to choose the payment method through which you want to send your payment to us. If you choose an online payment gateway, you will be taken automatically to its website for completing the payment. If you choose an offline payment gateway, you will be given information of the offline payment methods for making the payment.
To cancel one or all of your services, simply log into our Clients Area and click on MY SERVICES. Choose the desired service to cancel, and click on the Request Cancellation button at the bottom of the page. Please repeat these steps for each additional service. Please note that all cancellation requests need to be placed 72 hours before your next billing date to assure proper termination.
To obtain your dedicated IP, please submit a ticket to our Sales Department stating the justified need for the dedicated IP. A dedicated IP will cost $3 USD per month. Please note that, Dedicated IPs are offered only to those websites who are going to install SSL certificate.
An SSL Certificate will cost $15 USD per year. In order to install SSL on a site, the site must be on dedicated IP address which costs $30 USD per year. Please submit a ticket to us for more info and custom order.
Yes. Please choose the option "I will use my existing domain" and provide your domain name while ordering with us. Later on, you need to just change the name servers which can be found in the welcome email containing your hosting account information.